Eight US states sue OpenAI over teen safety

Safety & policy

Eight US states sue OpenAI over teen safety

Eight US states, including Iowa, Kansas and Arizona, each sued OpenAI in their own courts on 14 October (US time). They allege OpenAI broke consumer-protection laws by marketing ChatGPT as safe for young people while it harmed vulnerable users, and that it collected data from minors. The states want penalties and changes to how ChatGPT works for young users. OpenAI says it has built strong age-specific protections, including parental controls, and wants rules that cover the whole industry. If this raises concerns for you, call Lifeline on 13 11 14.

Why it matters: If you put a chatbot in front of customers, consumer law covers what you claim about it. Don't over-promise on safety or accuracy, and keep a person in the loop.

Source: The Verge · Also reported by The Guardian, CNBC

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